Management

Bertrand Mahé, President and Chief Technology Officer, has a proven track record of leadership in building and operating flexible, execution-oriented organizations from their inception. As an established entrepreneur in the software industry, Bertrand founded ServicePilot Technologies. Bertrand brings more than 20 years experience in the computer industry, spanning from software development, to marketing and business development assignments.

Previously, Bertrand founded Telecoms Data Systems (TDS) in 1990 to provide a unique and cost-effective system management software for IBM S/390 market. In 1999, Avesta Technologies Inc. acquired TDS to add TDS’s mainframe software to its products’ portfolio. Bertrand served at Avesta Technologies Inc. as Vice President of S/390 Solutions. Based in New York City, he was responsible for the technical integration of TDS offer within the existing Avesta’s suite and future product development, marketing and sales.

He started his career as a networking expert and consultant at Crédit Agricole, one of the largest financial corporations in France.

Ken Spear has over 20 years of marketing, product, and general management experience in the enterprise IT market. He has served in senior management positions with Micro Focus, Fujitsu, and Hitachi Data System. Ken has a wide range of sales experience that includes securing large OEM contracts and launching new sales regions in the SMB market.

Prior to joining ServicePilot, Ken was president of Phase II, Inc., a marketing and business development firm, for 10 years. He assisted ServicePilot in developing and implementing their expansion plans for the Americas.

Alain Balut leads business development and sales for ServicePilot Technologies. In this role, Alain guides the company’s relationships with channel partners and oversees selling activities. Along with expanding ServicePilot Technologies’ global presence, Alain's responsibilities include forging key partnerships and alliances.

Alain brings more than 20 years experience in the computer and network industry as a sales and business development leader and has extensive knowledge of the European market. Before joining ServicePilot Technologies in 2003, Alain held various global sales positions with SAT, Sagem and Pirelli Cables.

Alain is a graduate of EFREI, a French engineering school.