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Infrastructure Monitoring
An emerging leader in the
Infrastructure Monitoring market, ServicePilot Technologies is a premier provider of business-focused service
management solutions that can be easily installed, deployed and used.
Since its inception, ServicePilot Technologies, a privately held company, has been profitable and has consistently and organically grown revenues. In today's
highly complex and rapidly changing IT landscape, this is proof-positive of
ServicePilot Technologies' recognized success and market acceptance.
ServicePilot Technologies' product proven and robust technology continues to serve customers across the spectrum of vertical markets, including financial services, healthcare, manufacturing,
education and government sectors, etc. Global 2000 companies from every segment have chosen ServicePilot
Technologies' solution to manage their business-critical applications and
infrastructures.
ServicePilot Technologies believes that its customers are its best business partners as it continues to evolve and develop products that enable vendors and suppliers
to stay ahead of the technology curve.
Its management team includes veterans of major IT and Network management firms.
ServicePilot Technologies serves EMEA customers from its headquarters in France and customers in the Americas from ServicePilot's headquarters in Texas.
ServicePilot Technologies designed its ServicePilot software, in-house developed, to help enterprises and service providers manage an ever increasing number of new
technologies and the corresponding complexity, while answering more and more compelling economic constraints.
The result of more than 10 years in research and development, ServicePilot
Technologies' solution combines technological innovation, robustness and simplicity.
ServicePilot Technologies' offering reduces operating costs, satisfies the needs of multiple enterprise management groups and makes cross divisional communication easier.
The groups served by ServicePilot are:
- IT Organization Management
- IT Technical Experts
- Service Desk
ServicePilot provides a holistic management solution for the IP infrastructure by collecting, consolidating and correlating technical data from:
- All network components (LAN and WAN)
- Servers (Windows, Unix, AS400 and Mainframes)
- Telephony over IP services
- Critical applications
This complete solution approach allows ServicePilot Technologies'
solution to combine fault management, performance management,
service-level management, and capacity planning through a unique
platform that is well suited for medium-size companies and satisfies
the monitoring needs of large enterprises.
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