We could provide you with a long list of the features and benefits of ServicePilot ISM Enterprise. The bottom line is that ISM truly simplifies network and application management, and it is inexpensive to purchase, implement and use.
ISM Enterprise has replaced Big 4 solutions at some of the largest enterprises and service providers in the world. It is an industrial strength solution that can match the features and functions of the Big 4 at a fraction of the price. In many instances a customer will bring in ISM and deploy a small configuration. Once they experience the benefits of ISM, they will use it to replace a competitive product. Our customer use ISM to support tens of thousands, even hundreds of thousands of devices at a fraction of the cost of the competitive solutions.
The Big 4 have to cover a large spectrum of monitoring and application performance management requirements. In an effort to address these needs and move into new markets, they make external acquisitions to acquire new technology. Their tools are complex and difficult to use, because they come from a variety of sources. The tools are cobbled together to form solutions. They are generally expensive, and above all they require a lot of resources to be installed, deployed and integrated. The Big 4 have large service organizations, so they prefer to offer these types of products.
There are some other players that offer network monitoring products that are designed for small and medium businesses. These tools are low in price, but they don’t scale very well. They require additional consoles to manage larger configurations , and they require additional plug-ins or modules for added functionality.
An Alternative to Complex Monitoring Solutions
ServicePilot ISM is a robust, yet simple product that has been designed and refined to help you tackle your end-to-end monitoring and application management needs. It provides service level, availability and performance management as well as capacity planning through a unique architecture without any additional integration burden. ISM supports a wide range of technologies, including VoIP, applications, networks and servers out-of-the box. It is easy to deploy, and ISM can be easily customized to address the unique requirements of your organization.