Overview
ServicePilot NBA Appliance Overview
As IP flow analysis solution with identity-based application visibility, ServicePilot NBA family helps organizations optimize and secure network and application traffic
through the analysis of IP flow by applications and users. As such ServicePilot NBA family solves network, application, security and identity management problems affecting companies of all sizes.

Know who is doing what and when
To manage today’s networks effectively, it is essential to know
"who" is doing "what" and "when".
ServicePilot NBA family provides insight into network and application traffic flow across enterprise, correlated with user identity, enabling companies to
make informed business decisions.
ServicePilot NBA family captures and analyzes the network IP traffic, incorporates several categories of standard reports for flow visualization based on a
defined period of time, and offers an instantaneous visualization, all the way from a 30-day period down to 15 minutes. A zoom function enables the user to have more details on the selected period,
with accuracy to 5 minutes.
Often IT staff is faced with real-time events where it is critical to identify the user and take action. ServicePilot NBA can natively track user identification through
complementary mechanisms such as Active Directory and LDAP (or via packet and log inspection for ServicePilot NBA 3000), helping IT staff instantly see
"who is using which applications" and troubleshoot
network and security problems quickly.
Native integration with ServicePilot ISM
ServicePilot NBA integrates natively with ServicePilot ISM, ServicePilot Technologies’ integrated service management product for aggregation and historical reports.
ServicePilot ISM can interface several ServicePilot NBA, correlate data and events, build reports, send notifications, ...
NBA 500
ServicePilot NBA 500 – Call quality analysis
ServicePilot NBA 500 enables companies to track and monitor call activity and quality across a distributed network. It provides all call quality metrics for
a single vendor or multi-vendor VoIP infrastructure. By using ServicePilot NBA 500, the operation team quickly pinpoints and resolves call quality,
measures the overall end-user experience and proactively plans for needed VoIP infrastructure growth.
Key Product Features
- Real-time analysis of RTCP-XR flow (SIP phone) and CDR-CMR
- Reports on all the key call quality metrics (call activity, call duration, MOS, delay, jitter, packet loss rate)
- Comprehensive reporting (custom, on demand and pdf reports)
- Real visibility into VoIP traffic and call quality for trending

NBA 700
ServicePilot NBA 700 – Comprehensive NetFlow / sFlow / jFlow traffic analysis with user identities
ServicePilot NBA 700 collects, store and reports on every flow that is traversing the infrastructure, not just Top N or an average.
It captures and analyzes all NetFlow, sFlow and jFlow data, all of the time.
By seeing and analyzing all flows ServicePilot
NBA 700 is able to report on every data conversation.
ServicePilot NBA 700 enables operating teams to perform application flow analysis by providing:
- Global traffic flow on the network
- Traffic distribution by application
- Application distribution by interface
- Application distribution by service class (TOS)
- Application distribution by protocol
- Traffic flow by interface, by QoS class and by protocol
ServicePilot NBA 700 offers advanced filtering features by application, by interface, by TOS, by protocol, by site, etc.
Incorporating business relevant hierarchical groupings,
ServicePilot NBA 700 can efficiently monitor the performance of numerous
applications across a distributed network, allowing the user to drill down to detail flow metrics including interface, application, server, and conversation usage reports.
Key Product Features
- Collection of 100% NetFlow V5, sFlow and jFlow data
- Multi source collection
- Traffic analysis by application, user, host, network, etc.
- Automatic application classification via Well-known port
- Automatic recognition of users via complementary mechanisms such as Active Directory and LDAP
- Processing of 50,000 flows per second
- Out-of-the box reporting, custom reporting, and top down analysis through drill downs

NBA 3000
ServicePilot NBA 3000 – Real-time monitoring of business-critical applications with user identities

ServicePilot NBA 3000 is a non-intrusive network probe for real-time monitoring of entreprise critical applications. It directly collects
performance indicators, analyzes transactions and enables operating teams to quickly and effectively visualize causes of a slowdown,
a disruption or an anomaly occurring on the corporate network. ServicePilot NBA 3000 helps with proactive network optimization,
application troubleshooting and security breach identification.
Key Product Features
- Innovative capture card able to process flows in real-time at SFP interface full speed (up to 6 Gbps)
- Capture and real-time view of traffic (In/Out bytes and packets) through graphs, packet per packet frame capture and conversation visualization
- Collection of 100% NetFlow V5, sFlow and jFlow data
- Traffic analysis by application, user, host, network, etc.
- Automatic recognition of more than 70 applications via Well-known port or DPI
- Automatic recognition of users via packet and log inspection and complementary mechanisms such as Active Directory and LDAP
- Processing of 1.000.000 packets per second
- Out-of-the box reporting, custom reporting, and top down analysis through drill downs
