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Application Performance Management


Monitoring, analyzing and trouble-shooting applications for end-users

When an incident occurs in a business-critical application, the entire company slows down with direct impact on the bottom line. It is therefore, imperative to analyze and solve application problems before they affect end-users and business service delivery.

Corporations around the world rely on networked applications to conduct their business. Employees access critical applications via their corporate network for vital business functions such as sales, finance, and customer support on a day-to-day basis.

Enterprises must manage their business-critical applications running on n-tier and increasingly more complex infrastructures with fewer operating resources. At the same time, the number of applications to be monitored increases every day, and traffic generated by new applications is growing exponentially.

Applications: with ServicePilot ISM, organizations can monitor all their critical applications, including Microsoft Exchange, Active Directory, and IIS, WebSphere, BEA logic and more.
End-user Experience Monitoring: ServicePilot Technologies offers both active and passive agents, and appliances which can be used individually or in tandem, to ensure organizations get the monitoring insights they need to achieve their specific business and operational objectives.
Network traffic analysis (NetFlow / jFlow / sFlow): NetFlow, sFlow or jFlow collection provides important information about traffic on LAN & WAN. ServicePilot NBA includes a NetFlow / jFlow / sFlow collector which provides the real-time view of traffic (In/Out bytes and packets), standard reports (Applications, Host, Protocol, Port, User, Zone, Network, Interfaces, Tos) for flow visualization (Top, Table, Chart, Pairs or Matrix), alert thresholds according to selected resources, filters and indicators.
DPI (Deep Packet Inspection): DPI technology provides in-depth performance & classification information that other systems cannot collect and analyze