Network Monitoring - ServicePilot Technologies

Solution Information

Solution Components

Real and Virtual Network Infrastructure Monitoring

The ServicePilot monitoring solution consists of a wide range of cost-effective, scalable and easy to use monitoring tools. ServicePilot offers a global and comprehensive monitoring solution for heterogeneous real and virtual infrastructures from LANs and WANs to the mainframe. You can choose the component that best addresses your requirements today and the integrated solution can be adapted to your needs in the future. The ServicePilot monitoring solution provides complete network visibility to assure that the highest levels of business service quality are achieved.

Your organization can take a more holistic and service-led view of real and virtualized environments and more effectively optimize the performance, resource utilization, and reliability of the entire infrastructure. The ServicePilot solution automatically discovers network interfaces, monitors interface traffic, and calculates bandwidth utilization. It verifies the availability of network devices and application services, revealing accessibility and network latency. Status is analyzed and displayed in graphical consoles, performance reports, and SLA reports. You can also drill-down into reports summarizing network traffic flows to gain insights into the performance that end users experience from these business services for true Infrastructure Performance Management.

Comprehensive Monitoring for Real and Virtual Network Components

Feature/Capability	ISM Enterprise/Express	ServicePilot 360	NBA for z/OS
Data Collection Methods	SNMP, FTP, traps, log analysis, XML, SQL, Telnet, Syslog, and CDR-CMR	NetFlow, sFlow, jFlow and IPFIX	Direct access to the IP dataspace
Data Collection Interval	Variable	Real-time	Real-time
Server Performance and Availability	Monitors all physical and logical components of each server	Sees servers from the perspective of end-to-end application response time	Sees LPARs from the perspective of end-to-end application response time
LAN/WAN Performance and Availability	Monitors all physical and logical components	Deep visibility into all IP traffic	Deep visibility into all IP traffic
Storage Performance and Availability	Physical and logical DAS/NAS/SAN	Only IP-attached storage devices	Not available
Level of Application Identification	Able to identify certain key applications and workloads.	Identifies applications based on ports and protocols	Identifies applications based on ports and protocols
Breadth and Depth of Infrastructure Response Time Data Collected	Collected for all physical and logical infrastructure components. Can be organized by logical grouping	Collected for each application identified via port and protocol from the guest through entire IP network	Collected for each application identified via port and protocol from the guest through entire IP network
Built-in Analytics	Baselines and thresholds, Top-N reporting, alerts, SLAs, etc.	Baselines and thresholds, Top-N reporting and alerts	Baselines and thresholds, Network Behavior Analysis, Top-N reporting, and alerts