One of the primary objectives of a CIO is to support the business units’ goals with minimum risk while controlling
IT costs and staying within budget. This requires that IT organizations become more productive, spending less time fighting fires
and more time proactively preventing performance issues before end-users are impacted.
By understanding current and future enterprise IT needs, IT organizations become more agile and demonstrate value for the business.
That is the objective of performance management and capacity planning – to identify the right amount of resources required
to meet service demands now and in the future, and to support purchasing decisions and minimize costs while maximizing enterprise productivity.
Performance management and capacity planning, therefore, require a solution able to provide:
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Proactive problem detection before services are adversely affected
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Continuous monitoring of global infrastructure resource consumption for performance improvement and accurate capacity planning
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Consistent service delivery for uninterrupted service through peak-hour demands
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Higher utilization rates of IT assets, allowing IT organizations to do more with less and improve IT service unit cost positions
Why should you use ServicePilot ISM for performance management?
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Measurements of all components that impact service delivery to end-users
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Current delivery detail for the IT infrastructure, as well as trends and projections for future capacity needs and investments
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Ability to perform an analysis of network resource and server consumption, as well as application response times with the same tool
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Powerful reporting system
All-in-one solution providing multi-domain performance management (network, server and applications) through a unique platform
ServicePilot ISM is a comprehensive, highly integrated product for availability and performance supervision of an infrastructure,
including networks, servers and applications.
Located at the heart of the enterprise infrastructure, ServicePilot ISM collects key indicators and provides all necessary features for infrastructure
performance management and capacity planning.
Collected indicators allow for the generation of alarms for notification when a resource is degrading, as well as the creation of performance and capacity planning reports, in order
to proactively identify associated resource saturation and plan necessary investments.
Analysis, trends and reports
ServicePilot ISM helps IT technical experts identify and analyze the most relevant information among hundreds of indicators, in order
to understand and anticipate resource saturations before they turn into service disruptions.
Performance Management and advanced capacity planning features of ServicePilot ISM provide IT technical experts with:
- Historical analysis of infrastructure component capacity
- Trend projections at 30 and 90 days, based on statistical data from previous weeks
- Time estimates in advance of configured threshold overruns
Reduced investment and operating costs
- Cost-effective solution
- License adapted to the infrastructure, not to required features
- Performance management and capacity planning features are fully incorporated in a ServicePilot ISM license
- No need for add-ons, no additional costs
- Out-of-the box value
- Fast and easy to install, deploy, configure and use
- Customer focused: fast and efficient response time by our support team
Integration example
