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ServicePilot Technologies' products are designed to help enterprises and service providers manage an ever-increasing number of
new technologies and their corresponding complexity, while simultaneously helping customers reduce business risks,
meet budgetary constraints and ensure data integrity and security.
Our objective is to help our customers and their IT departments deliver high quality services with
near-100% availability, and reduce their investment and operating costs while increasing enterprise
productivity. ServicePilot Technologies’ products ensure optimized availability and performance of IT infrastructures
through a unique set of solutions and provide:
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Infrastructure Monitoring, an all-in-one monitoring solution for large enterprise networks and
heterogeneous telco infrastructures, with easy multi-vendor and multi-technology support, richness of availability
and performance interfaces and advanced reporting features.
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VoIP Monitoring, for convergent infrastructures (networks, servers, gateways, etc.), with a complete view of your VoIP infrastructure and
ecosystems (quality of service delivered to end-users, resource capability to make and receive calls and network
infrastructure capability to broadcast high quality calls). ServicePilot Technologies’ solution controls your
operator-fulfilled contractual commitments.
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Application Performance Management, an all-in-one monitoring solution for iSeries AS400, Linux, Windows,
and UNIX servers, and for Oracle, SQL Sever, MySQL, PostgreSQL, and more Database Management Systems with standard-based agent-less collection,
easy integration of existing customer script results, richness of availability and performance interfaces and advanced reporting features.
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Big 4 solutions aim to cover a large
spectrum of monitoring needs. Nevertheless, as the result of a large number of external acquisitions, they are complex and
difficult to use. They are generally expensive and above all they require a lot of resources to be installed,
deployed and integrated.
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