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ServicePilot offers a wide range of network, VoIP and application performance monitoring solutions that feature comprehensive coverage, ease of use, and scalability. Organizations gain the insights they need to cost effectively manage all business services and ensure they continuously deliver the required availability and performance. Each ServicePilot product and solution is industrial-strength and has been proven and refined by some of the largest enterprises and service providers in the world.

The solutions offered by ServicePilot addresses the following essential requirements:

  • Business service correlation: The aggregation of monitoring data from disparate sources couple with the effective correlation of this data to provide an effective view of business services, applications and/or users.
  • Ease of use: Each product and solution is designed to be simple to deploy, use and maintain. Organizations can quickly realize the benefits. Intuitive dashboards, reports, and alerts are available out-of–the-box or they can be customized to enable fast analysis and problem resolution.
  • Scalability and extensibility: ServicePilot products are designed to provides a single and extensible implementation across all computing components and infrastructures.
  • Affordability: ServicePilot customers realize a total cost of ownership that is up to 90% lower than tools offered by the Big 4 systems management vendors. Organizations can extend their monitoring to new services and environments without having to make new product, staffing, or training investments

Each product and solution can be used standalone or in conjunction with other ServicePilot and third party products to leverage existing and emerging technologies and services. This provide enterprises and service providers greater agility and ROI. The following table summarizes ServicePilot's unique combination of products and solutions.

  VoIP and UC Virtualization Network
Monitoring		 Application
Performance		 System Z
ISM Enterprise check check check check
ISM Express check check check check
ServicePilot 360 check check check
NBA for z/OS check check check