IBM z/OS Observability and Mainframe Monitoring

IBM Mainframe Observability

Enhance z/OS network and application performances with clear understanding of dependencies, easy root cause identification and faster resolution of incidents

Plug-and-play Mainframe TCP/IP Packet Tracing

Experience the ease of z/OS mainframe network performance analysis with our plug-and-play TCP/IP Packet Tracing solution. A single click in a modern web interface starts a trace on the mainframe, capturing all the IP traffic flowing through the IP dataspace. It offers invaluable insights into your IBM mainframe's connectivity and network efficiency.

RACF compliant and supporting multiple IP stacks, traffic can be viewed while the trace is running, or once it has been archived. A user-friendly interface displays meaningful presentations of the trace with filtering feature on IP address, port number, interface. Trace data can also be saved in PCAP or text format for 3rd party tool analysis.

  • Effortless Setup: Configure under 2 minutes, quick start-up
  • Immediate Value: Real-time analytics with visual presentations
<span class='blue'>Plug-and-play</span> Mainframe TCP/IP Packet Tracing

Detailed z/OS Data Analytics to Improve Performance

Unlock the full potential of your IBM mainframe data with NBA for z/OS. This advanced version supports z/OS latest releases and provides comprehensive data analytics, tailored to enhance the performance and efficiency of your z/OS environment. Dive deep into detailed metrics and leverage these insights for strategic decision-making.

Our solution can decode many high-level protocols (such as HTTP, SMTP, FTP, Enterprise Extender (EE), Telnet or MQSeries), gather detailed network statistics and provide individual socket details. The combination of network and application data helps ensure the IT team can promptly address potential issues or bottlenecks.

  • In-depth Metrics: Wide range of performance data, allowing for thorough analysis and optimization
  • NBA for z/OS: Tailored to your specific needs, the most relevant information at your fingertips
Detailed z/OS Data Analytics to <span class='blue'>Improve Performance</span>

Dynamic Observability with Automatic Dependency Maps

Discover the power of dynamic observability with our automatic dependency mapping feature. By automatically mapping relationships between applications, databases, and network components, it enables quick identification of performance bottlenecks and optimization opportunities.

This dynamic observability is crucial for maintaining a high-performing, agile mainframe environment, especially in complex systems involving application components like CICS, DB2, etc. Our automatic dependency maps provide a visual representation of your system's components and their interconnections. It offers an easy way to understand and monitor your mainframe environment more effectively.

  • Visual System Overview: Instantly grasp the structure and status of your mainframe components through a clear, graphical interface
  • Proactive Management: Use the dependency maps to anticipate issues and optimize system interactions for better performance
<span class='blue'>Dynamic Observability</span> with Automatic Dependency Maps

Automated RCA to Detect and Diagnose Issues Faster

Accelerate issue resolution with our automated Root Cause Analysis (RCA) feature. It offers a quick way to identify the source of problems within your mainframe environment, significantly reducing the time needed for diagnostics and enhancing system reliability.

Centralizing data in ServicePilot allows you to make informed decisions quickly and keep your system running smoothly. It quickly pinpoints anomalies and inefficiencies, whether in transaction processing or database operations. Especially effective in large z/OS environments, targeting the right host and right component responsible of performance degradation helps minimize impact on critical mainframe operations and maintain continuous system performance.

  • Quick Problem Identification: Automatically pinpoint the root cause of issues, saving valuable time and resources
  • Informed Decision-Making: With clear insights into the underlying causes, take effective and timely actions to resolve problems
Automated RCA to Detect and <span class='blue'>Diagnose Issues Faster</span>
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We take a close look at the performance of our applications: to acquire a real vision of the quality of service, to better understand, and to have a historical statistical record

Observability made easy for complex mainframe environments

Intuitive and User-friendly

Our top-down dashboards offer a comprehensive overview at a glance, with detailed information accessible in a single click. ServicePilot NBA for z/OS is easy to use, requiring no specialized training.

Dashboards and PDF reports

Our dashboards and reports can be fully customized to match your environment, ensuring a personalized and efficient monitoring solution.

Automatic APM maps

We provide end-to-end, real-time and historical performance mapping of your z/OS application environment.

Alerting, ML and AI

ServicePilot NBA for z/OS captures, analyzes, and alerts on abnormal network behaviors such as poor application response time or bandwidth issues.

Other Application trace APM Solutions


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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring