HPE-3PAR-STORESERV Database technology integration

ServicePilot database-hpe-3par-storeserv



This package is designed to monitor a HPE 3PAR STORESERV using the ServicePilot Agent.


This package automatically configures the ServicePilot Manager to collect statistics from a HPE 3PAR STORESERV using the ServicePilot Agent. The statistics gathered in this way include:

  • Volumes
  • Arrays
  • Disk Drive
  • Storage Pools
  • FC Ports
  • Nodes
  • Power Supplies

ServicePilot Agent makes this collection by connecting to the SMI-S provider available directly on the HPE 3PAR STORESERV system.


  • SMI-S provider must be configured and started for each target device.

  • Network Flows - It is is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • UDP/5988 (SMI): Between ServicePilot Agent and SMI-S provider
    • ServicePilot Manager Web server access (by default TCP/80 when using HTTP or TCP/443 when using HTTPS although this port is configurable): Between ServicePilot Agent and ServicePilot Manager
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5
    • ServicePilot Agent minimum version: 8.5 installed and configured


Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the database-hpe-3par-storeserv package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Key field notes

  1. In the Monitoring Policies tab, specify the policy or policies to apply to the resource

  2. Basic Parameters tab:

    1. Storage ID in the SMI-S provider: Specify the Storage ID to monitor
  3. Access Parameters tab:

    1. IP address/FQDN: Specify the IP address, host name or FQDN for the HPE 3PAR STORESERV system, as resolvable by the machine on which the ServicePilot Agent is running
    2. Port: Specify the port used for connection to the HPE 3PAR STORESERV system
    3. Use SSL: Tick to use SSL for connection to the HPE 3PAR STORESERV system
    4. Login: Specify the user name of the HPE 3PAR STORESERV system
    5. Password: Specify the password of the HPE 3PAR STORESERV system
  4. Monitoring Options tab:

    1. ICMP Ping: tick to get network availability status

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