BARRACUDA-SPAM-FIREWALL network technology integration

ServicePilot network-barracuda-spam-firewall

# Barracuda Email Security Gateway


This package is designed to monitor a Barracuda Email Security Gateway appliance. Statistics are collected for a single Barracuda spam firewall, showing an overview of the viruses and spam emails blocked, together with system information. Statistics are also collected for the different interfaces present on the device. Interfaces are automatically discovered and added to the monitoring environment.


This package automatically configures the ServicePilot Manager to collect statistics from the Barracuda Email Security Gateway based on SNMP collection. The different statistics gathered this way include:

  • System
  • Queues
  • Inbound and Outbound statistics for viruses blocked, spam emails blocked, quarantined and so on
  • Network Interfaces (will be automatically discovered)


  • SNMP service must be installed, configured and started on the targeted Barracuda Email Security Gateway (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure with a firewall, all of the following flows must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and Barracuda Email Security Gateway
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and Barracuda Email Security Gateway
    • UDP/162 (SNMP Trap): (Optional) Between Barracuda Email Security Gateway and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5


Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the network-barracuda-spam-firewall package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.


Object TypeLicense object ConsumedCondition
System Information1
Firewall Queues1
Inbound Statistics1
Outbound Statistics1
Ping1If ICMP Ping enabled
Network Interfaces1 per interface monitoredIf Monitor Server Resources and Interfaces enabled

Key field notes

  1. In General tab, use Policies to specify SNMP parameters and thresholds

  2. Basic Parameters tab:

    1. IP address/FQDN: Specify the IP address, host name or FQDN for the Barracuda Email Security Gateway, as resolvable by the machine on which ServicePilot Manager is running
  3. Monitoring Options tab:

    1. ICMP: Set it on to get Ping status.
  4. Interfaces tab:

    1. InterfaceEnable: Set it on to get statistics for Interfaces.
    2. Use Interface filter instead of Addressing Information: tick to get statistics for a specified list on interfaces only. Set it off to get statistics for all available interfaces
    3. {Optional} Ignored Interfaces names separated with '|': Specify name(s) of interface(s) NOT to be monitored
    4. {Optional} Allowed Interfaces names separated with '|': Specify name(s) of interface(s) to be monitored
    5. {Optional}Custom interface speed separated with '|': Specify speed of the interface


MIBs Used:

  • Barracuda-SPAM-MIB

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