BLUE-COAT-PROXYSG network technology integration


ServicePilot network-blue-coat-proxysg


# Blue Coat ProxySG

Overview

This package is built to monitor Blue Coat ProxySG devices using SNMP. Statistics are collected for a single device , in order to provide an overall view of the status and health of the different system and board components of the device.

Description

This package automatically configures the ServicePilot Manager to collect statistics from the Blue Coat ProxySG device based on SNMP collection. The different statistics gathered this way include:

  • System (CPU, Memory, Disk Utilization)
  • Proxy activity
  • Attacks (will be automatically discovered)
  • Sensors (will be automatically discovered)
  • Interfaces (will be automatically discovered)

Requirements

SNMP Service must be installed, configured and started on the targeted Blue Coat ProxySG device(Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and Blue Coat Proxy
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and Blue Coat Proxy
    • UDP/162 (SNMP Trap): (Optional) Between Blue Coat Proxy and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the network-blue-coat-proxysg package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

License

Object TypeLicense object ConsumedCondition
System Information1If System enabled
Ping1If ICMP Ping enabled
Sensors1 per sensor table entryIf Sensors enabled
Attacks1If Attacks enabled
Resources1 per resource table entryIf Resources enabled
Proxy Activity1If Proxy Activity enabled
Network Interfaces1 per interface monitoredIf Auto-Discover Interfaces enabled and interfaces selected

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the resource

  1. Basic Parameters tab:
    1. IP address/FQDN: Specify the IP address, host name or FQDN for the Blue Coat ProxySG, as resolvable by the machine on which ServicePilot Manager is running.
  2. Interfaces tab:
    1. Auto-Discover Interfaces: Set it on to get statistics for all interfaces discovered
    2. Use Interface filter instead of Addressing Information: Set it on to get statistics for a specified list on interfaces only. Set it off to get statistics for all available interfaces.
    3. {Optional} Ignored Interfaces names separated with '|': Specify name(s) of interface(s) NOT to be monitored
    4. {Optional} Allowed Interfaces names separated with '|': Specify name(s) of interface(s) to be monitored
  3. Monitoring Options tab:1.ICMP Ping: Set it on to get Ping status.1.System: Set it on to get statistics for system performance.1.Sensors: tick to get sensors activity.1.Attacks: Set it on to get statistics for all attacks.1.Resources: Set it on to get statistics for all resources.1.Proxy Activity: tick to get proxy activity

Note: Each element of the ignored/allowed interface lists is a regular expression as defined by Like Operator (Visual Basic)

Notes

MIBs Used:

  • BLUECOAT-SG-ATTACK
  • BLUECOAT-SG-SENSOR
  • BLUECOAT-SG-USAGE
  • BLUECOAT-SG-DISK
  • RF1213-MIB2
  • PROXY-MIB
  • TCP-MIB

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