server Integration
dell-idrac (en)


ServicePilot server-dell-idrac


# Integrated Dell Remote Access Controller (iDRAC)

Overview

This package is designed to monitor a Dell Remote Access Controller using SNMP.

Description

This package automatically configures the ServicePilot Manager to collect statistics from the Dell iDRAC on which the SNMP service has been installed and configured. The statistics gathered in this way include:

  • System Health
  • Server Uptime
  • Power State

The Dell iDRAC package supports all distribution which allow access to the IDRAC-MIB.

Requirements

  • SNMP service must be installed, configured and started on the targeted iDRAC (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and iDRAC
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and iDRAC
    • UDP/162 (SNMP Trap): (Optional) Between your iDRAC and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the server-dell-idrac package into the View editor and let go.
  5. The Package properties dialog box will open to allow resource configuration.
  6. Click OK to close the Package properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the package

  1. Basic Parameters tab:

    1. IP address/FQDN: Specify the IP address, host name or FQDN for the Dell iDRAC, as resolvable by the machine on which the ServicePilot Manager is running
  2. Monitoring Options tab:

    1. Dell OpenManage Essentials URL: URL to access a Dell OpenManage Essentials web page
    2. ICMP Ping: Tick to get a Ping status

Notes

MIBs Used:

  • IDRAC-MIB