ALCATEL-OXE Voip technology integration


ServicePilot voip-alcatel-oxe




What is Alcatel OXE?

Alcatel OXE, also called Omni PCX Enterprise is the Alcatel-Lucent PBX platform for enterprise VoIP communications.

Alcatel OXE monitoring

The ServicePilot Alcatel OXE Monitoring package collects information for Alcatel OmniPCX Enterprise Communication Servers.

The Alcatel OXE Monitoring package uses SNMP to query Alcatel OmniPCX Enterprise Communication Servers. A standalone or single system, a cluster with main and standby call servers or a spatially redundant system systems can be monitored with virtual IP addresses. The statistics gathered in this way include:

  • Service status
  • Conference, DSP and CAC usage per IP Domain
  • SIP and other set registration counts
  • CPU, Memory and Disk utilization for each Call Server
  • Network interface statistics

The Alcatel OXE Monitoring package also configures the ServicePilot Agent to obtain Alcatel OmniPCX Enterprise Communication Server inventory and performance details using Telnet of SSH connections. Details collected include:

  • Trunk Cards
  • Infrastructure Cards
  • PCS Cards
  • Links
  • DECT Cards
  • Phone Reboots

The Alcatel OXE Monitoring package will also configure the ServicePilot Agent to collect CDRs as stream sent to ServicePilot.

These details are used as the basis for call statistics and call quality statistics.


get more resources

VoIP and UC Monitoring