CISCO-TMS Voip technology integration


ServicePilot voip-cisco-tms




What is Cisco TMS?

Cisco TelePresence Management Suite (TMS) is a management solution for a videoconferencing communication network.

Cisco TMS monitoring

The ServicePilot Cisco TelePresence Management Suite package collects information for Cisco TMSs.

The Cisco TelePresence Management Suite package configures the ServicePilot Agent to obtain Cisco TMS inventory and performance details using Cisco SOAP connections. Details collected depend on the device type:

  • Rooms
    • System Type
    • QNumber
    • E164 Alias
    • System Status
  • Endpoints
    • System Type
    • QNumber
    • E164 Alias
    • System Status

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VoIP and UC Monitoring