Intégration de la technologie Réseau CISCO-WEB-SECURITY-APPLIANCE

ServicePilot network-cisco-web-security-appliance

# Cisco Web Security Appliance


This package is designed to monitor a Cisco Web Security Appliance (IronPort) using SNMP.


This package automatically configures the ServicePilot Manager to collect statistics from the Cisco Web Security Appliance in terms of CPU, Memory, Network Interfaces and Statistics based on an SNMP collection.Network Interfaces and Environment Sensors will be automatically discovered.


  • SNMP service must be installed, configured and started on the targeted Cisco Web Security Appliance (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure with a firewall, all of the following flows must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and Cisco Web Security Appliance
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and Cisco Web Security Appliance
    • UDP/162 (SNMP Trap): (Optional) Between Cisco Web Security Appliance and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5


Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the network-cisco-web-security-appliance package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the resource

  1. Basic Parameters tab:

    1. IP address/FQDN: Specify the IP address, host name or FQDN for the Cisco Appliance, as resolvable by the machine on which ServicePilot Manager is running
  2. Monitoring Options tab:

    1. ICMP Ping: tick to get Ping status
    2. System: tick to get Appliance performance statistics
    3. Processing Activities: tick to get Appliance Processing Activity statistics
    4. Client-Side Stats: tick to get Appliance Client-Side statistics
    5. Server-Side Stats: tick to get Appliance Server-Side statistics
  3. Sensors tab:

    1. Fans: Set it to get details about Fan Sensors
    2. Temperature Sensors: Set it to get details about Temperature Sensors
    3. Power Supplies: Set it to get details about Power Supply Sensors
  4. Interfaces tab:

    1. Enable Interfaces Monitoring: tick to get details about interfaces
    2. Use Interface filter instead of Addressing Information: tick to get statistics for a specified list on interfaces only. Set it off to get statistics for all available interfaces.
    3. {Optional} Ignored Interfaces names separated with '|': Specify name(s) of interface(s) NOT to be monitored
    4. {Optional} Allowed Interfaces names separated with '|': Specify name(s) of interface(s) to be monitored
    5. {Optional} Custom interface speeds (bps) separated with '|': For network interfaces that do not report correct maximum interface speeds in bps or if the speed reported does not reflect known downstream bottlenecks, a | separated list of speed overrides can be included here. Each element of the list consists of an SNMP interface table index or name or alias, an outgoing speed and an incoming speed, comma separated.

Note: Each element of the ignored/allowed interface lists is a regular expression as defined by Like Operator (Visual Basic)


MIBs Used:

  • RFC1213-MIB2

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