server Integration
process-snmp (en)


ServicePilot server-process-snmp


# Process (SNMP)

Overview

This package is designed to monitor processes using SNMP.

Description

This package automatically configures the ServicePilot Manager to collect statistics from selected processes on which SNMP service has been installed and configured.

The Microsoft Windows Server (SNMP) package supports Windows Server 2003 (R1/R2), Windows Server 2008 (R1/R2), Windows Server 2012, Windows Vista, Windows 7 and Windows 8.

Requirements

  • SNMP service must be installed, configured and started on the targeted Windows Server machine (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure with a firewall, all of the following flows must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and Microsoft Windows Server
  • ServicePilot Requirements
    • ServicePilot Manager minimum version: 8.5

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager. Resources can be added to ServicePilot configuration in a number of ways:

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the server-process-snmp package into the View editor and let go.
  5. The Package properties dialog box will open to allow resource configuration.
  6. Click OK to close the Package properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Add resource by changing servicepilot.conf configuration file

Resources can be added to ServicePilot configuration by directly editing the servicepilot.conf or other included YAML configuration files. The ServicePilot web interface can be used to make these changes and apply them to the running configuration.

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration.
  3. Navigate to Configuration > Edit configuration.
  4. Expand the configuration to find the provisioning: and then packages: section of the view in which the new resource will be placed.
  5. Add the example package configuration line below.
  6. Click on the green - package: word to open then Package properties dialog box to allow resource configuration.
  7. Click OK to close the Package properties dialog box. Note that the dialog box will not close if required parameters are not set.
  8. Click Save to apply the new resource to ServicePilot configuration.

Example:

- package: "server-process-snmp;;;;;;;;server-process-snmp;;127.0.0.1;;processes;;;"

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the package

  1. Basic Parameters tab:

    1. IP address/FQDN: Specify the IP address, host name or FQDN of the Microsoft Windows Server on which to monitor processes
  2. Processes tab:

    1. Processes: List the process names to monitor, separated by commas (,) e.g. ServicePilot.exe,snmp.exe
    2. Alias: [Optional] Process aliases separated by commas (,). If empty, process names will be used for objects
    3. Parameters: Command lines used with processes separated by commas (,). This is required when several processes with the same name are running simultaneously
    4. Run Path: The run paths of the process executables, separated by commas (,). This is required when several processes with the same name are running simultaneously

Notes

MIBs Used:

  • HOST-RESOURCES-MIB