Network Monitoring

blue coat proxysg network devices monitoring

What is a Blue Coat ProxySG?

A Blue Coat ProxySG is a Security Web Gateway and Proxy Appliance, commercialized by Symantec following their acquisition of Blue Coat in 2016. Operating at the edge of the network, the ProxySG appliance serves as a secure intermediary between end users and the internet. It provides enhanced web security and visibility by scanning inbound and outbound web traffic, filtering out threats, and enforcing corporate and regulatory policy compliance.

How to monitor a Blue Coat ProxySG?

ServicePilot makes it very easy to monitor a Blue Coat ProxySG device. Simply configure the SNMP interface of the Blue Coat ProxySG device. Then use the ServicePilot web interface to add a resource from the ServicePilot network-blue-coat-proxysg package.

Statistics are collected for a single device, in order to provide an overall view of the status and health of the system and its components.

The different statistics gathered this way include:

  • System (CPU, Memory, Disk Utilization)
  • Proxy activity
  • Attacks (will be automatically discovered)
  • Sensors (will be automatically discovered)
  • Interfaces (will be automatically discovered)

How to install a blue-coat-proxysg resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new blue-coat-proxysg resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the blue-coat-proxysg package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology BLUE COAT PROXYSG with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring