network Integration
ironport (en)


ServicePilot network-ironport


# Ironport

Overview

This package is designed to monitor a Ironport device using SNMP.

Description

This package automatically configures the ServicePilot Manager to collect statistics from the *Ironport on which SNMP Service has been configured. The statistics gathered in this way include:

  • Network: Ping Response Time and Interfaces activity
  • System: CPU and memory
  • Raid Drives and Keys statistics

Requirements

  • SNMP service must be configured and started on the targeted Ironport (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and Ironport
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and Ironport
    • UDP/162 (SNMP Trap): (Optional) Between Ironport and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the network-ironport package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the resource

  1. Basic Parameters tab:

    1. IP address: Specify the IP address of the Ironport, as resolvable by the machine on which ServicePilot Manager is running
  2. Interfaces tab:

    1. Auto-Discover Interfaces: Set it on to get details about interfaces
    2. Use Interface filter instead of Addressing Information: Set it on to get statistics for a specified list on interfaces only
    3. {Optional} Ignored Interfaces names separated with '|': Specify name(s) of interface(s) NOT to be monitored
    4. {Optional} Allowed Interfaces names separated with '|': Specify name(s) of interface(s) to be monitored

      Note: Each element of the interface lists is a regular expression as defined by Like Operator (Visual Basic)

  3. Monitoring Options tab:

    1. Enable Keys Monitoring: Set it on to get statistics for all keys
    2. Enable Drives Monitoring: Set it on to get statistics for all Raid Drives

Notes

MIBs Used:

  • RFC1213-MIB2
  • SYNCOS-MAIL-MIB
  • IRONPORT-SMI-MIB
network ironport 0

network ironport 1

network ironport 2


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