Integración de la tecnología de Red ONEACCESS

ServicePilot network-oneaccess

# OneAccess


This package is designed to monitor a OneAccess device using SNMP.


This package automatically configures the ServicePilot Manager to collect statistics from the OneAccess on which SNMP Service has been configured. The statistics gathered in this way include:

  • Network: Ping Response Time and Interfaces activity
  • System: CPU and memory
  • VoIP: SIP Gateways and MOS statistics


  • SNMP service must be configured and started on the targeted OneAccess device (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and OneAccess
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and OneAccess
    • UDP/162 (SNMP Trap): (Optional) Between OneAccess and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5


Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the network-oneaccess package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the resource

  1. Basic Parameters tab:

    1. IP address/FQDN: Specify the IP address, host name or FQDN for the OneAccess, as resolvable by the machine on which ServicePilot Manager is running
  2. Monitoring Options tab:

    1. Network Interfaces: Set it on to get statistics for all network interfaces
    2. Voice Interfaces: Set it on to get statistics for all voice interfaces


MIBs Used:

  • RFC1213-MIB2
  • OneAccess MIBs



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