voip Integration
cisco-disaster-recovery-system (en)

ServicePilot voip-cisco-disaster-recovery-system

# Cisco Disaster Recovery System


This package monitors Cisco Disaster Recovery System analysing the cluster-level backup result summary files (*_drfComponent.xml) centralized and archived on a storage device.


This package automatically configures the ServicePilot Manager to collect statistics from the storage device in terms of number of recovery operations (features and components) based on an SFTP collection to get and then analyze _drfComponent.xml files.


  • Network Flows - It is is necessary to ensure network connectivity between ServicePilotAgent and SFTP Server hosted by the storage device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • TCP/22 (SFTP): Between ServicePilotAgent and SFTP Server
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5


Before adding a resource to monitor, make certain that all pre-requisites are in place and that ServicePilot Agent is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the voip-cisco-disaster-recovery-system package into the View editor and let go.
  5. The Package properties dialog box will open to allow resource configuration.
  6. Click OK to close the Package properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.
  8. Check if an Object has been created in your map for each Server on which the Cisco Disaster Recovery System has performed a backup and that indicators are populated. The first statistics will be returned after the next cluster-level backup operation (pay attention to frequency!)


Object Types License Object Consumed Conditions
Cluster Summary 1 If Enable Summary Statistics: is set
Server 1 per Server

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the package. At least, a SNMP Policy must be set.

  1. Basic Parameters tab :

    1. Enable Summary Statistics: Set it on to get summary details for the entire cluster.
    2. Polling Frequency: Specify the frequency at which data collection has to be performed.
  2. SFTP Parameters tab:

    1. SFTP Server IP: Specify the IP address of the SFTP Server on which the data collection will be performed (to get new *_drfComponent.xml files).
    2. Port: Specify the SFTP port (default: 22).
    3. User: Specify a SFTP login.
    4. Password: Specify the according SFTP password.
    5. SFTP Path: Specify the SFTP path to the *_drfComponent.xml files.
    6. Local Folder: Specify the local folder path in which the *_drfComponent.xml new files will be accessed by the ServicePilotAgent.