IT Monitoring

compare date monitoring

What is a date comparison?

This misc-compare-date package provides an indication of how many minutes have elapsed since a date sent to the ServicePilot data capture API.

With this object it is possible to generate alerts if the number of minutes since the time sent to ServicePilot is too large. This might be useful to alert if an action has not happened recently or to track the delay between some event occurring and the current time.

Adding ServicePilot threshold policies and alert policies will to the misc-compare-date resource will be required to be complete the configuration.

Date comparison monitoring

This package is designed to present a delta in minutes between the date sent to the ServicePilot data capture API and the current time. By default, if the delta between the date received and the current time is greater than 60 minutes then the object will change to a critical state.

The ServicePilot send data REST API can be used to send data to a resource once it has been provisioned in ServicePilot.

How to install a compare-date resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new compare-date resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the compare-date package are located in the /prmpackages page of the software.


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By correlating the technology COMPARE DATE with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

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