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Monitoring the HIS of French hospitals

Monitoring the HIS of French hospitals

The French hospital sector is at the heart of regulatory and organizational changes that are having a major impact on its IT teams...

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Multi-site IT Monitoring for the Retail

Multi-site IT Monitoring for the Retail

We will see in this article how to monitor a retail oriented IS, from the datacenter to the point of sale, with the help of ServicePilot.

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Monitoring Agent for Windows or Linux servers

Monitoring Agent for Windows or Linux servers

The use of an agent is not synonymous with constraint and complexity, they can bring you ease of operation, productivity gains and flexibility.

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Automatic PDF reports morning checks

Automatic PDF reports morning checks

Zoom on a feature that allows IT teams to better organize their work: the implementation of automated PDF reports, also called "Morning Check"...

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Diagnose VoIP call quality

Diagnose VoIP call quality

Despite QoS policy applied on WAN, here is how a customer was able to solve voice quality problems occurring during phone calls and conferences.

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Reduce VoIP incidents and costs

Reduce VoIP incidents and costs

A look back at the benefits of implementing ServicePilot to track performancof its VoIP perimeter supporting more than 100,000 users...

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