Application and IT Monitoring Blog

Why monitoring your application is important ?

Explore why monitoring your applications is vital for delivering high-performing services, engaging customers, and maintaining a competitive edge in the digital age.

Automatic Observability for IBM z/OS Mainframes

ServicePilot IBM Z Mainframe monitoring is a comprehensive observability solution that offers a range of innovative features that make it a game changer for z/OS application performance management...

Cyber attack and monitoring software - best practices

Security considerations in the context of the use of open source software, in particular following the cyber attacks on Solarwinds and Centreon monitoring software...

Monitoring Orange Service Centers

The teams in charge of performance in Orange service centers around the world use ServicePilot on a daily basis, find out why

Remote working and IT Monitoring for international Call Centers

Discover how this company deployed the monitoring of its entire IT and the performance of the home-working agents for its call centers.

SD-WAN Network Performance Monitoring

Find out how to set up effective monitoring of SD-WAN networks at your remote sites.

What is SD-WAN? Definition, principles and benefits

Why rethink corporate and remote site networks? What is SD-WAN? What are its principles and benefits?

Tutorial: Secured remote working with Microsoft RDP without VPN

Learn how to set up a secure remote working environment with Microsoft Remote Desktop Protocol (RDP) without VPN.

Review of critical logs for security incident analysis

This article highlights a process for reviewing critical logs using a security incident response analysis methodology.

Applications and infrastructure monitoring in 2 days

Quickly find a unified monitoring software that is easy to set up and administer for applications, servers, networks...

SFlow audit for network flow management

Solving the problems of bandwidth congestion and flow monitoring on the Ministère de la Culture network...

Monitoring of the Fire Brigade Information System

Find a monitoring solution covering the Fire Brigade administrative and operational information system that is easy to implement...

Monitoring the HIS of French hospitals

The French hospital sector is at the heart of regulatory and organizational changes that are having a major impact on its IT teams...

Multi-site IT Monitoring for the Retail

We will see in this article how to monitor a retail oriented IS, from the datacenter to the point of sale, with the help of ServicePilot.

Monitoring Agent for Windows or Linux servers

The use of an agent is not synonymous with constraint and complexity, they can bring you ease of operation, productivity gains and flexibility.

Automatic morning checks reports in PDF

Zoom on a feature that allows IT teams to better organize their work: the implementation of automated PDF reports, also called "Morning Check"...

Diagnose VoIP call quality

Despite QoS policy applied on WAN, here is how a customer was able to solve voice quality problems occurring during phone calls and conferences.

Reduce VoIP incidents and costs

A look back at the benefits of implementing ServicePilot to track performancof its VoIP perimeter supporting more than 100,000 users...