Monitor the availability and performance KPIs of web applications such as response times and more. ServicePilot supports a wide range of protocols - HTTP, HTTPS, DHCP, DNS, FTP, SMTP, POP3, IMAP, PING, TCP, UDP, Telnet - and allows to correlate an application incident impact with its underlying infrastructure and services.
Get detailed monitoring of your Microsoft Active Directory services and server resources such as response times, custom queries, and important backend metrics such as:
Benefit from detailed monitoring of your Microsoft Exchange server resources and services, including outgoing and incoming mail, total round trip (send/ receive), queues or response times.
Proactively monitor key database and system metrics such as uptime, data and log file utilization, log cache hit ratio, free log file space, and many more. This detailed monitoring ensures that your databases run optimally and comply with desired service levels. ServicePilot supports Microsoft SQL, Oracle, PostgreSQL, and MySQL databases (support for Microsoft Access, generic databases with ODBC connection and Excel are also available).
Gain continuous visibility into server and cloud-based web applications with a simple script to gauge real end user experience of critical business applications.
Get a unified visibility over load times for each web page. You will get answers to those questions:
In order to grasp the root cause of latencies, master and breakdown each page load time by analyzing the time spent in:
A certain region of the world can be crucial to your company's business but what if your website's load time in that particular region is not satisfying?
Compare your website load time from multiple locations around the globe.
Compare load time with different browsers in order to optimize your users' experience on most used browsers.
Gain from a unified visibility over your visitors satisfaction thanks to the APDEX score and verify detailed performance levels (satisfied, tolerated, frustrated).
Analyze the device distribution of your visitors in order to optimize the application performance on mobiles, tablets and desktops.
Install ServicePilot in less than 5 minutes, and add devices to your monitored environment with a single line in your web-based configuration file to be up and running in less than an hour. Benefit also from our mass agent deployment functionality that makes agent provisioning easy.
As soon as ServicePilot is configured and provisioned, you can visualize monitoring data right away from template dashboards, but you can also customize existing templates to create a new, tailored dashboard focusing on a specific issue of yours, or for a specific group of users.
Alerts can be triggered on exceeding thresholds based on specific queries. These alerts can be sent to one or more users by email , SMS , SNMP Trap ... We always double check in order to prevent false alarms.
You can create your own reports and include information from multiple sources to provide both a global and detailed visibility to meet each user’s needs. You can schedule reports to be sent daily, weekly , monthly, ... and specify the recipient groups.