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Monitoring Maps for Comprehensive IT Insights

Gain unparalleled visibility into application dependencies, network topologies, and infrastructure architectures with real-time, interactive monitoring maps.

Automated Mapping of Application Dependencies

Unveil your IT without doing anyhting thaks to ServicePilot's Automatic Maps. This innovative feature auto-detects server and application dependencies, crafting a live, comprehensive map of your IT services.

Understand relationships and dependencies between various elements at a glance, enabling quick identification of issues and streamlined management.

  • Auto-Configuration: No manual setup needed; instant application and infrastructure visualization
  • Real-Time Updates: Dynamic maps that reflect changes in your IT services instantly
<span class='blue'>Automated Mapping</span> of Application Dependencies

Semi-Automatic Maps: Customized Views with Templates

Blend automation with personalization using Semi-Automatic Maps in ServicePilot. Start with our template library or import existing maps, then tweak them to suit your unique environment. This approach offers flexibility, ensuring that your monitoring maps align perfectly with your organizational needs.

It allows to create template sites to speed up the monitoring of locations with the same IT architectures.

  • Template-Based Customization: Jumpstart mapping with ready-to-use templates
  • Import Integration: Seamlessly import and adapt existing topologies and maps
<span class='blue'>Semi-Automatic Maps</span>: Customized Views with Templates

Manual Maps for Precision-Driven Topology

For networks requiring meticulous monitoring, our Manual Maps feature offers the highest level of precision and control. Construct detailed maps that reflect the exact topology of your network.

This tool is ideal for complex environments where every detail counts, providing a granular view of network components and their interconnections.

  • Detailed Topology Control: Create highly specific network maps
  • In-Depth Visualization: Deep dive into network components and their relationships
<span class='blue'>Manual Maps</span> for Precision-Driven Topology

Tailor-made maps with custom and business KPI

Go beyond traditional monitoring with ServicePilot's custom monitoring maps. Integrate vital business KPIs like agents’ statistics in a call center, creating a holistic view of your business performance and IT impacts on business operations.

Customizing monitoring maps to reflect specific business needs helps ensure that critical metrics are always in focus.

  • Business KPI Integration: Incorporate business KPIs into your monitoring maps
  • Unique Monitoring Maps: Create maps that reflect unique business and IT requirements
<span class='blue'>Tailor-made maps</span> with custom and business KPI
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Free installation in
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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring