ARUBA-WIRELESS-CONTROLLER network technology integration

ServicePilot network-aruba-wireless-controller

# Aruba Wireless Controller


This package monitors the availability and performance of Aruba Wireless Controller using SNMP. Statistics are collected for a single device , in order to provide an overall view of the status and health of the different system and board components of the device.


This package automatically configures the ServicePilot Manager to collect statistics from the Aruba Wireless Controller using SNMP. The statistics gathered in this way include:

  • CPU and Memory
  • Storages
  • Interfaces
  • Licences
  • Access Points
  • Temperature
  • Power supplies and fans status


  • SNMP service must be configured and started on the targeted Aruba Wireless Controller (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and Aruba Wireless Controller
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and Aruba Wireless Controller
    • UDP/162 (SNMP Trap): (Optional) Between Aruba Wireless Controller and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5


Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the network-aruba-wireless-controller package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.


Object TypeLicense object ConsumedCondition
System Information1
Ping1If ICMP Ping enabled
CPU1If CPU Performance enabled
Memory1 per memory table entryIf Memory Usage enabled
Temperature1If Temperature enabled
Fans1If Fans enabled
Power Supplies1If Power Supplies enabled
Storage Element1 per storage table entryIf Storage Usage enabled
Licenses1If Licenses enabled
Access Point1 per access point monitoredIf Access Point Details enabled and access point filtered
Network Interfaces1 per interface monitoredIf Auto-Discover Interfaces enabled and interfaces selected

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the resource

  1. Basic Parameters tab:

    1. IP address: Specify the IP address of the Aruba Wireless Controller as resolvable by the machine on which ServicePilot Manager is running
  2. Interfaces tab:

    1. Auto-Discover Interfaces: tick to get details about interfaces.
    2. Use Interface filter instead of Addressing Information: tick to get statistics for a specified list on interfaces only. Set it off to get statistics for all available interfaces
    3. {Optional} Ignored Interfaces names separated with '|': Specify name(s) of interface(s) NOT to be monitored
    4. {Optional} Allowed Interfaces names separated with '|': Specify name(s) of interface(s) to be monitored
    5. {Optional} Custom interface speeds (bps) separated with '|': For network interfaces that do not report correct maximum interface speeds in bps or if the speed reported does not reflect known downstream bottlenecks, a | separated list of speed overrides can be included here. Each element of the list consists of an SNMP interface table index or name or alias, an outgoing speed and an incoming speed, comma separated.

      Note: Each element name in the list is a regular expression as defined by Like Operator (Visual Basic)

  3. Monitoring Options tab:

    1. ICMP Ping: tick to to get Ping status
    2. CPU Performance: tick to get CPU utilization
    3. Memory Usage: tick to get memory utilization
    4. Temperature: tick to get temperature statistics
    5. Fans: tick to get fan activity
    6. Power Supplies: tick to power supply activity
    7. Storage Usage: tick to get statistics for all Storage Units
    8. Licenses: tick to get statistics for all Licences
  4. Access Point Detail tab:

    1. Access Point Details: tick to enable Access Point detail collecction
    2. {Optional} Include IP Address,ESSID,Physical Layer Protocol filter separated with '|': If specified only include Access Point information for the described IP Addresses, ESSIDs and Physical Layer Protocol specified. Each element of the list is pipe (|) separated while each item consists of three items that are comma (,) separated.
    3. {Optional} Include BSSID filter separated with '|': If specified only include Access Point information for the selected BSSIDs. The list is pipe (|) separated.

Note: Each element of the ignored/allowed interface and Access Points lists is a regular expression as defined by Like Operator (Visual Basic)


MIBs Used:

  • WLSX Mibs
  • RFC1213-MIB2.mib



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