Real User Monitoring RUM - Website User Experience

Analyzing Web Application Performance and Real User Experiences

Monitoring Web Application Performance and Response Time

ServicePilot allows you to actively monitor user response times on every webpage visited, enabling you to preemptively detect slow traffic on your web application. This capability ensures you stay informed of performance incidents at any given moment and allows you to swiftly intervene when a user or a group of visitors experiences recurring delays.

Imagine an online retail business, especially during peak periods such as the end-of-year season. Slow page loads can deter shoppers, leading to potential revenue loss. By using ServicePilot to monitor user response times, the business can quickly identify and rectify any performance issues, ensuring a smooth shopping experience for its customers.

  • Implementing proactive monitoring of response times and page performance can significantly enhance user experience, leading to increased user engagement and higher conversion rates
  • It allows businesses to ensure optimal performance of their web applications at all times, providing a seamless digital experience to their users
<span class='blue'>Monitoring</span> Web Application Performance and Response Time

Analyzing User and Website Visitor Real Experience

ServicePilot enables you to collect all data essential for accurately diagnosing page slowness and correlate these metrics with user conditions such as geography, endpoint, and web browser. This functionality helps you eliminate false positives and update your filtering or alerting rules, so you get notified only when it truly matters to your team.

Consider a global software company with users spread across different regions and using different browsers. ServicePilot allows them to analyze user experience data based on geography and browser type, helping them to identify any specific issues affecting a particular user group and tailor their solutions accordingly.

  • Focusing on real user experience analysis provides a more accurate understanding of user satisfaction and behavior
  • It helps businesses to improve their web application performance, leading to better user engagement and satisfaction
Analyzing User and Website Visitor <span class='blue'>Real Experience</span>

Comprehensive End-to-End Web Application Monitoring

ServicePilot provides a comprehensive solution for monitoring your website or web application, including web servers, logs, databases, networks, APIs, external web services, and TCP applications. ServicePilot is a complete tool for monitoring the availability and performance of all your applications, with correlation and Machine Learning interfaces equipped with graphical wizards available as standard for each data source collected.

For instance, a financial services company can utilize ServicePilot to monitor all aspects of their web application, from their databases and servers to user response times. This end-to-end monitoring allows them to quickly identify and rectify any issues, ensuring the smooth operation of their services.

  • Utilizing a comprehensive end-to-end monitoring tool of web application like ServicePilot ensures the optimal performance of your web applications
  • It helps businesses maintain high availability and performance, resulting in improved user satisfaction and increased operational efficiency
Comprehensive <span class='blue'>End-to-End</span> Web Application Monitoring

We were looking for a powerful tool, covering all of our server and application monitoring. A tool that could scale with us and that was reasonably priced.

Real User Monitoring with ServicePilot: Enhancing User Experience

Response Time Monitoring

Monitor response times and errors across all your applications and websites for optimal performance.

Application User Experience

Go beyond synthetic monitoring and robots to gain valuable insights from real user interactions.

Complete Website Monitoring

Perform end-to-end monitoring of your web environment, including databases, web servers, and logs.

Efficient and Simple Script

Using a lightweight and straightforward piece of Javascript, you can monitor all the interactions of your website users.

Other Digital Experience Monitoring Solutions

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring