Alcatel-Lucent VoIP Monitoring

Solution for Alcatel-Lucent OXE and infrastructure

Analyze the quality of telephone service

ServicePilot offers graphs that provide an at-a-glance understanding of the quality of service of MOS (Mean Opinion Score) based telephony and analysis by area and user.


Analyze the quality of telephone service

Understand the use of your resources

ServicePilot analyzes the resource usage of all IP Domains of an OXE infrastructure to evaluate the number of simultaneous communications (CAC), the number of simultaneous conferences, the use of signal conversion resources (DSP).


Understand the use of your resources

Monitor your Media Gateways

ServicePilot automatically discovers all the IPMGs present on an OXE and provides operators with the status of the IPMGs and the rate of use of the communication channels.


Monitor your Media Gateways

Anticipate the capacity of your trunks

Historical performance, trend and capacity planning reports facilitate decisions on the sizing of the trunk group.


Anticipate the capacity of your trunks
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For a company like ours, telephone and email are crucial. We absolutely need to avoid any service interruption.

Alcatel-Lucent infrastructure Analysis with ServicePilot

Quality

MOS, jitter, latency, lost packets for each conversation, user and per zone including most degraded hops.

OXE

Complete architecture Appliance Servers, Ecosystem Servers, Trunks, Media Gateways...

Trunks

Real time monitoring of the SIP trunk load and capacity planning

Inventory

Inventory of resources, phones, firmware and licenses

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