Call activity and quality analysis helps to understand the service delivered to end-users. A set of filters helps to process this information and present it in different formats (Web, Alerts, PDF).
As an important part of unified communications, SBCs are used to interconnect the different company SIP channels and those to operators. Monitoring the performance of these devices is essential.
In addition, it is important to analyze the performance and capacity of simultaneous sessions, in particular those that are rejected. Various indicators are collected.
We wanted our monitoring tool to be scalable, able to handle our VoIP deployments and adaptable to our different technologies. We’re also very cost-aware, and wanted to avoid piracy.
Multi-vendor infrastructure Analysis with ServicePilot
MOS, OmniPCX, IP Domains, Trunk Groups and Couplers, Media Gateway
Aastra 5000, MOS, ServerH.323 and SIP Trunks Ecosystem, xSeries Gateways
Sonus SBCs 1000, Sonus VX Series
AudioCodes Mediant SBCs, AudioCodes Gateways