data receiver monitoring

What is a ServicePilot Data Receiver?

The ServicePilot data receiver package defines a simple generic object that can receive data from API calls.

This package is useful when you want to graph and alert periodic data from a script using ServicePilot API calls.

How to monitor with a ServicePilot Data Receiver?

In your program/script call the ServicePilot APIs to send indicator data toà a uniquly named ServicePilot object.

The statistics accepted by this package are:

• A text string status indicator (OK, WARNING or ERROR)
• A numerical value
• A string

How to install a data-receiver resource?

1. Use your ServicePilot OnPremise installation or a SaaS account.
2. Add a new data-receiver resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the data-receiver package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology DATA RECEIVER with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

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