JUNIPER-FIREWALL network technology integration

ServicePilot network-juniper-firewall

# Juniper Firewall


This package is designed to provide statistics about Juniper Firewall using SNMP.


This package automatically configures the ServicePilot Manager to collect statistics from the Juniper Firewall on which SNMP Service has been configured. The statistics gathered in this way include:

  • Network: Ping Response Time and Interfaces activity
  • System: Cpu, Memory And Sessions
  • VPN: info and traffic per VPN


  • SNMP service must be configured and started on the targeted Juniper Firewall (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and Juniper COS
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and Juniper COS
    • UDP/162 (SNMP Trap): (Optional) Between Juniper COS and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5


Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the network-juniper-firewall package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Key field notes

In the Monitoring Policies tab, specify the SNMP policy to apply to the resource. This policy must match the SNMP configuration (community and port) of the target device. Other policies e.g. Alert/Threshold can also be applied as needed.

  1. Basic Parameters tab :

    1. IP address: Specify the IP address of the Juniper Firewall, as resolvable by the machine on which ServicePilot is running.
  2. Interfaces tab:

    1. Interfaces: tick to get details about interfaces.
    2. Use Interface filter instead of Addressing Information: Set it on to get statistics for a specified list on interfaces only. Set it off to get statistics for all available interfaces.
    3. {Optional} Ignored Interfaces names separated with '|': Specify name(s) of interface(s) NOT to be monitored
    4. {Optional} Allowed Interfaces names separated with '|': Specify name(s) of interface(s) to be monitored
    5. {Optional} Custom interface speeds (bps) separated with '|': For network interfaces that do not report correct maximum interface speeds in bps or if the speed reported does not reflect known downstream bottlenecks, a | separated list of speed overrides can be included here. Each element of the list consists of an SNMP interface table index or name or alias, an outgoing speed and an incoming speed, comma separated.

      Note: Each element name in the list is a regular expression as defined by Like Operator (Visual Basic)

  3. Monitoring Options tab:

    1. ICMP Ping: tick to get Ping status.
    2. System: tick to get system statistics.
    3. VPN: tick to get VPN statistics.

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