SONICWALL-FIREWALL network technology integration

ServicePilot network-sonicwall-firewall

# SonicWALL Firewall


This package is designed to monitor a SonicWALL Firewall using SNMP.


This package automatically configures the ServicePilot Manager to collect statistics from the SonicWALL Firewall in terms of CPU, Memory, Network Interfaces and Security Association Policies (VPN) based on an SNMP collection.Network Interfaces and Security Association Policies (VPN) will be automatically discovered.


  • SNMP service must be installed, configured and started on the targeted SonicWALL Firewall (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure with a firewall, all of the following flows must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and SonicWALL Firewall
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and SonicWALL Firewall
    • UDP/162 (SNMP Trap): (Optional) Between SonicWALL Firewall and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5


Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the network-sonicwall-firewall package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the resource

  1. Basic Parameters tab:

    1. IP address/FQDN: Specify the IP address, host name or FQDN for the SonicWALL Firewall, as resolvable by the machine on which ServicePilot Manager is running
  2. Monitoring Options tab:

    1. ICMP Ping: tick to get Ping status
    2. System: tick to get statistics for all system resources
  3. Security Association Policies tab:

    1. VPN: Set it to get details about Security Association Policies (VPN)
    2. {Optional} Ignored Policies Name separated with '|': Specify name(s) of policy/policies NOT to be monitored
    3. {Optional} Allowed Policies Name separated with '|': Specify name(s) of policy/policies to be monitored
  4. Interfaces tab:

    1. Interfaces: tick to get details about interfaces
    2. Use Interface filter instead of Addressing Information: tick to get statistics for a specified list on interfaces only. Set it off to get statistics for all available interfaces.
    3. {Optional} Ignored Interfaces names separated with '|': Specify name(s) of interface(s) NOT to be monitored
    4. {Optional} Allowed Interfaces names separated with '|': Specify name(s) of interface(s) to be monitored
    5. {Optional} Custom interface speeds (bps) separated with '|': For network interfaces that do not report correct maximum interface speeds in bps or if the speed reported does not reflect known downstream bottlenecks, a | separated list of speed overrides can be included here. Each element of the list consists of an SNMP interface table index or name or alias, an outgoing speed and an incoming speed, comma separated.

      Note: Each element name in the list is a regular expression as defined by Like Operator (Visual Basic)


MIBs Used:

  • RFC1213-MIB2

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