IT Monitoring

servicepilot viewstatus monitoring

What is a ServicePilot remote view status?

This misc-servicepilot-viewstatus package retrieves view status from a remote ServicePilot.

With this package, a remote ServicePilot view status can be copied to the local ServicePilot. The remote view status will be polled every 60 seconds and this resource's object will take on the availability and performance status of the remote view.

Do not use this package to obtain the status of other views on the same ServicePilot. Object or view shortcut resources should be used instead. Similarly, be careful when copying view status in both directions to not create a circular dependency as the resource statuses will then be undefined.

ServicePilot remote view status monitoring

By setting the base URL (without a trailing slash) of a remote ServicePilot, the local ServicePilot will poll the remote view specified and obtain its current status. This will become the status of this resource.

How to install a servicepilot-viewstatus resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new servicepilot-viewstatus resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the servicepilot-viewstatus package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology SERVICEPILOT VIEWSTATUS with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

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