What is a ServicePilot Proxy?
SPProxy is a ServicePilot Agent feature that allows other ServicePilot Agents' communication to be sent to the ServicePilot Manager via a proxy installed automatically on the Windows or Linux server where a resource of this package is configured.
Once an SPProxy resource is fully configured, other agents that do not have direct access to ServicePilot can be configured to send their data via the proxy instead.
How does SP Proxy operates?
SPProxy is a ServicePilot Agent feature that will download and run proxy software for other ServicePilot Agents to communicate via this proxy. The proxy software will be pulled from ServicePilot. If communicating using HTTPS, a PXF/P12 certificate chain and private key will need to be created for the SPProxy. ServicePilot Agents using this proxy will have usual API Key and ServicePilot configuration but also SP Proxy configuration.
Note that SPProxy is not a general purpose web proxy so the ServicePilot Agents using SPProxy will not have their Proxy configuration setup but the SP Proxy configuration setup instead.
How to install a spproxy resource?
- Use your ServicePilot OnPremise installation or a SaaS account.
- Add a new spproxy resource via the web interface (
/prmresources) or via API (
/prmpackagespage), the default ServicePilot agent or another agent will be provisioned automatically.
Details of the spproxy package are located in the
/prmpackagespage of the software.
ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.
By correlating the technology SPPROXY with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.
This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.