task project monitoring

What is Task Project?

Task Project is a package allowing the creation and the follow-up of a commercial project in the ServicePilot Web interface.

Monitoring a project with Task Project

This package creates a commercial project with a resource representing the customer's project.

This package allows the follow-up of a commercial project with the definition of several indicators :

• Brief
• Status
• Progress
• Client
• Priority
• Start Date
• Due Date

How to install a task-project resource?

1. Use your ServicePilot OnPremise installation or a SaaS account.
2. Add a new task-project resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the task-project package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology TASK PROJECT with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

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