What is Avaya Session Manager?
Avaya Aura Session Manager is one of the main components of Avaya's SIP (Session Initiated Protocol) architecture.
Avaya Session Manager monitoring
The ServicePilot Avaya Session Manager package collects information for Avaya Session Managers.
The Avaya Session Manager package uses SNMP to query Avaya Session Managers. The statistics gathered in this way include:
- CPU, Disk, Memory and Process utilization
- Network interface statistics
The Avaya Session Manager package will also configure the ServicePilot Agent to collect CDRs using SFTP from the SM. These details are used as the basis for call statistics.