Modern Observability Platform

  • Automated discovery and mapping of application, cloud and infrastructure dependencies
  • Very fast resolution of the cause of incidents with AI and correlation
  • Advanced reporting, SLA, user satisfaction, unauthorized flows
  • Reduce APM software costs by 3, by 4, by 5 or more

Basic monitoring vs Observability

Basic monitoring allows the monitoring of known and static components - teams decide what to monitor but most monitoring tools are not compatible with complex native cloud applications and containerized environments.

ServicePilot IT Monitoring & Observability

The growth of observability over the past few years has been remarkable, and for good reason. In a constantly changing IT environment, where new technologies are being adopted at a rapid pace, it is increasingly difficult to ensure a reliable IT stack. Monitoring alone is no longer enough to get the full picture of the internal health of components across the entire IT stack. Observability provides a deeper insight into the IT environment, with the ability to detect and identify root causes, as well as the full impact of any failure across the entire infrastructure. Organizations are increasingly moving from basic monitoring to observability, resulting in greater visibility into the environment and reliability.

Dependencies refer to the relationship between different components of an application. This includes understanding the data flow between components, as well as any dependencies on external systems or services. A thorough understanding of these dependencies is essential for reliable and efficient operations. By tracking dependencies, teams can identify potential issues and ensure that the application is running smoothly.

At ServicePilot, we believe that it is better to analyze real applications and monitor dependencies rather than the other way around. This is called Top-Down monitoring. By analyzing real applications and their dependencies, we can automatically identify any problems that may arise, as well as potential performance issues. This can help us to proactively solve any problems, as well as improve the overall performance of the applications.

What are the differences with other monitoring solutions?

Innovative platform for dynamic cloud and hybrid infrastructure monitoring with smart agents, metrics collection and log analysis.
ServicePilot provides real-time monitoring of IT infrastructures across public cloud, private cloud and hybrid environments. It covers servers, containers, network hardware, security devices, IoT and more to ensure performance and availability of IT service architectures.
  • Unified source of performance data - networks, servers, storage, cloud, security services and more
  • Cross-Correlation with context and insights for faster production troubleshooting
  • Real-Time alerts, log monitoring and advanced reporting
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Automatic discovery of applications and monitoring of IT services on every host without any code change.
ServicePilot automatically detects all application services across IT infrastructures. It provides instant visibility into health and dependencies regardless of the deployment environment. Automated analysis and visualization of the flow of network traffic in cloud-based or hybrid environments allow universal monitoring.
  • Network traffic and flow monitoring on Windows, Linux & z/OS
  • Automatic maps of dependencies with advanced filtering
  • High accuracy Machine Learning and on-demand PCAP capture
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Distributed application tracing for hosts, containers, microservices and serverless computing
ServicePilot provies built-in integrations with major languages and APM tracing libraries to observe application telemetry. OpenTelemetry tracing in ServicePilot enables deep observability monitoring unifying metrics, logs and traces in a single interface along with infrastructure for better cross-corelation.
  • Real Application Performance and User Experience
  • Distributed Traces, KPI telemetry and logs
  • Automatic instrumentation of popular languages
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Unified IT observability and integrated monitoring to quickly understand the cause of incidents in complex IT environments.
ServicePilot provides a unified view of the entire IT stack in a single integrated platform. Performing correlation analysis is much easier when all the performance data is correlated in a single monitoring tool. Beyond expediting troubleshooting production problems, it allows to break down IT siloes and promote collaboration for business overall improvement.
  • Vendor agnostic to monitor every IT environment
  • Integrated data platform to break silos between IT professionals
  • Root Cause Analysis to reduce incident resolution time
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A secured monitoring software built to work at scale with highly dynamic enterprise IT architectures.
Regardless of the chosen ServicePilot deployment, SaaS or On-Premise, our data processing model has been designed to handle the massive amount of data generated by modern enterprise IT environments. We offer a reliable and secure monitoring platform for real-time monitoring and easy access to data retention granularity for historical data analytics.
  • Reliable and scalable to handle billions of events and metrics a day
  • High performance with easy access to real-time and historical data analytics
  • Secured by design software with EV certificate signed binaries
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A low Total Cost of Ownership (TCO) and a simple pricing for a very fast ROI
Fast implementation and low professional services
  • Our monitoring solution is easy to use and install, which eliminates long implementation schedule and heavy professional services cost. We enable IT operational efficiency at a reasonnable price with a simple pricing model.
  • Simple pricing, 3 to 5 times cheaper than APM leaders
  • Consolidate and reduce the number of monitoring tools
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Learn more about monitoring with ServicePilot

Integrations and Technologies

Discover our packages: ready-to-use technology-based monitoring templates to get your monitoring up and running instantly.

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ServicePilot Cloud Documentation

A unified analysis platform that supports observability and full-stack monitoring with metrics, traces and logs.

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ServicePilot IT Monitoring Blog

An overview of ServicePilot features, feedback, discussions on monitoring topics and more.

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Monitoring Orange Service Centers

The teams in charge of performance in Orange service centers around the world use ServicePilot on a daily basis, find out why...

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Free installation in a few clicks

SaaS Plateform

  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring