log Integration
trap-summary (en)


ServicePilot log-trap-summary


# SNMP Traps Collector

Overview

This package enables SNMP Trap collection.

Description

The SNMP Traps Collector configures a ServicePilot Windows or Linux Agent to listen on a port for Syslogs. These are then sent on to the ServicePilot Manager.

Requirements

  • Network Flows - It is is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • ServicePilot Manager Web server access (by default TCP/80 when using HTTP or TCP/443 when using HTTPS although this port is configurable): Between ServicePilot Agent and ServicePilot Manager
    • UDP/162 (SNMP Trap): Between device sending SNMP traps and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5
    • ServicePilot Agent minimum version: 8.5 installed and configured

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager. Resources can be added to ServicePilot configuration in a number of ways:

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the log-trap-summary package into the View editor and let go.
  5. The Package properties dialog box will open to allow resource configuration.
  6. Click OK to close the Package properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Add resource by changing servicepilot.conf configuration file

Resources can be added to ServicePilot configuration by directly editing the servicepilot.conf or other included YAML configuration files. The ServicePilot web interface can be used to make these changes and apply them to the running configuration.

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration.
  3. Navigate to Configuration > Edit configuration.
  4. Expand the configuration to find the provisioning: and then packages: section of the view in which the new resource will be placed.
  5. Add the example package configuration line below.
  6. Click on the green - package: word to open then Package properties dialog box to allow resource configuration.
  7. Click OK to close the Package properties dialog box. Note that the dialog box will not close if required parameters are not set.
  8. Click Save to apply the new resource to ServicePilot configuration.

Example:

- package: "log-trap-summary;;;;;;;;Trap Summary;;162"

Notes

Further configuration may be needed to add SNMPv3 credentials so that received SNMP traps and notifications may be decoded.

log trap-summary 0