Application Performance Monitoring

query application performance monitoring

What is AppTrace Query?

This package queries the ServicePilot AppTrace collection to provide statistics per service found in this collection.

Using this package you can build up a map of interacting web services displaying information in dashboards and reports.

AppTrace Query monitoring

ServicePilot can be sent web service request logs that are stored by the apptrace-xxxxxxx packages to the AppTrace collection. These statistics can then be queried by this package.

ServicePilot keeps track of each web service request and summarizes this information by providing the following statistics per service:

  • Average web service request response time
  • Number of web service requests
  • Number of web service request errors

Using this package multiple times, you may build a map of web services that interact to model you web application. This configuration can help you by showing:

  • An overview of application services
  • Tracing and visualizing the details of application performance
  • Set alert thresholds per service
  • Help correlate web application performance with underlying server and network elements

How to install a query resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new query resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the query package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology QUERY with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring