search monitoring

What is ServicePilot Search?

This package extracts ServicePilot Database data.

With this object search integration, you can send the result of saved searches and queries (e.g. count of errors) on a pre-defined interval to ServicePilot so that you can graph the trend.

In the case of log aggregation and management, it allows to create optimized alerts and high level analysis on application events as well as platform logs with graphed event trends and ServicePilot Objects with its statistical operations.

ServicePilot Search monitoring

This package is designed to query the ServicePilot databases and extract up to 5 numerical indicators every minute.

All of the ServicePilot data for the last month is available over which various statistical operations can be applied to produce numerical results.

These results are then presented as indicators of an instance of the misc-search package object.

How to install a search resource?

1. Use your ServicePilot OnPremise installation or a SaaS account.
2. Add a new search resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the search package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology SEARCH with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.