Observability for reliable, high-performance applications
- Intelligent agents with AI
- Effortless deployment, continuous automatic discovery
- Dependency maps
- Anomaly detection and root cause analysis
- Reduce APM software costs by 3, by 4, by 5 or more
they're already convinced
testimonials
What our users say
"In addition to being one of the best monitoring tools, ServicePilot allows us to collaborate every day in a very efficient way with only one goal in mind: the quality of our customers' information systems."
"We installed ServicePilot in a matter of days and after several weeks of use, the software became indispensable to operators to ensure the performance of internal contact centers and anticipate incidents."
"For nearly 15 years, ServicePilot Technologies has been accompanying Naval Group, a world-class French leader in naval defense."
IT Operations Manager
Naval Groupbasic monitoring vs observability
Growing observability
In an ever-changing IT environment, where new technologies are adopted at a rapid pace, it is increasingly difficult to guarantee a reliable IT stack.
Monitoring alone is no longer enough to obtain a complete picture of the internal health of the components in the entire IT stack.
- More in-depth view of the IT environment
- Ability to detect and identify the impact of failures on the entire infrastructure
Tracking dependencies
Dependencies refer to the relationship between the various components of an application.
This includes understanding the flow of data between components, as well as any dependencies on external systems or services.
- A thorough understanding of dependencies is essential for reliable and efficient operations
Top-Down Monitoring
At ServicePilot, we believe it's better to analyze real applications and monitor dependencies, rather than the other way around. This is what we call Top-Down monitoring.
By analyzing real applications and their dependencies, we can automatically identify any problems that may arise, as well as potential performance issues.
- Automatic problem identification
- Proactive resolution
- Overall improvement of application performances
comparison
What are the differences with
other monitoring solutions?
Innovative platform for dynamic cloud and hybrid infrastructure monitoring with smart agents, metrics collection and log analysis.
ServicePilot provides real-time monitoring of IT infrastructures across public cloud, private cloud and hybrid environments. It covers servers, containers, network hardware, security devices, IoT and more to ensure performance and availability of IT service architectures.
- Unified source of performance data - networks, servers, storage, cloud, security services and more
- Cross-Correlation with context and insights for faster production troubleshooting
- Real-Time alerts, log monitoring and advanced reporting
Automatic discovery of applications and monitoring of IT services on every host without any code change.
ServicePilot automatically detects all application services across IT infrastructures. It provides instant visibility into health and dependencies regardless of the deployment environment. Automated analysis and visualization of the flow of network traffic in cloud-based or hybrid environments allow universal monitoring.
- Network traffic and flow monitoring on Windows, Linux & z/OS
- Automatic maps of dependencies with advanced filtering
- High accuracy Machine Learning and on-demand PCAP capture
Distributed application tracing for hosts, containers, microservices and serverless computing
ServicePilot provies built-in integrations with major languages and APM tracing libraries to observe application telemetry. OpenTelemetry tracing in ServicePilot enables deep observability monitoring unifying metrics, logs and traces in a single interface along with infrastructure for better cross-corelation.
- Real Application Performance and User Experience
- Distributed Traces, KPI telemetry and logs
- Automatic instrumentation of popular languages
Unified IT observability and integrated monitoring to quickly understand the cause of incidents in complex IT environments.
ServicePilot provides a unified view of the entire IT stack in a single integrated platform. Performing correlation analysis is much easier when all the performance data is correlated in a single monitoring tool. Beyond expediting troubleshooting production problems, it allows to break down IT siloes and promote collaboration for business overall improvement.
- Vendor agnostic to monitor every IT environment
- Integrated data platform to break silos between IT professionals
- Root Cause Analysis to reduce incident resolution time
A secured monitoring software built to work at scale with highly dynamic enterprise IT architectures.
Regardless of the chosen ServicePilot deployment, SaaS or On-Premise, our data processing model has been designed to handle the massive amount of data generated by modern enterprise IT environments. We offer a reliable and secure monitoring platform for real-time monitoring and easy access to data retention granularity for historical data analytics.
- Reliable and scalable to handle billions of events and metrics a day
- High performance with easy access to real-time and historical data analytics
- Secured by design software with EV certificate signed binaries
A low Total Cost of Ownership (TCO) and a simple pricing for a very fast ROI
Fast implementation and low professional services
- Our monitoring solution is easy to use and install, which eliminates long implementation schedule and heavy professional services cost. We enable IT operational efficiency at a reasonnable price with a simple pricing model.
- Simple pricing, 3 to 5 times cheaper than APM leaders
- Consolidate and reduce the number of monitoring tools
blog
Learn more about monitoring with ServicePilot
Integrations and Technologies
Discover our packages: ready-to-use technology-based monitoring templates to get your monitoring up and running instantly.
Learn more
ServicePilot Cloud Documentation
A unified analysis platform that supports observability and full-stack monitoring with metrics, traces and logs.Learn more
ServicePilot IT Monitoring Blog
An overview of ServicePilot features, feedback, discussions on monitoring topics and more.Learn more
Monitoring Orange Service Centers
The teams in charge of performance in Orange service centers around the world use ServicePilot on a daily basis, find out why...Learn moreLearn more
Free installation in
a few clicks
SaaS Plateform
Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
- No on-premise software setup, servicing and configuration complexity
- Instant setup, complete and pre-configured to ensure robust monitoring
OnPremise Plateform
Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
- Contracts and commitments over time ( > 1 year)
- Performance, Data Storage and Infrastructure Management
- 2 additional solutions: VoIP and Mainframe monitoring
