CISCO-1040-MONITORING Voip technology integration

ServicePilot voip-cisco-1040-monitoring

# Cisco 1040 Monitoring


The ServicePilot Cisco 1040 Monitoring package collects all "MOS violation" traps sent by multiple Cisco Aironet 1040 Series Access Points.


The Cisco 1040 Monitoring package collects SNMP Traps sent by Cisco Aironet 1040 Series Access Points. It collates MOS Violation Traps to produce counts of these events and log the received information.


  • Network Flows - It is is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure using a firewall, all the ports below must be opened:

    • ServicePilot Manager Web server access (by default TCP/80 when using HTTP or TCP/443 when using HTTPS although this port is configurable): Between ServicePilot Agent and ServicePilot Manager
    • UDP/162 (SNMP Trap): Between Cisco Aironet 1040 Series Access Points and ServicePilot Agent
  • Third Party Configuration

    • "MOS violation" SNMP Traps configured to be sent from Cisco Aironet 1040 Series Access Points to the ServicePilot Manager
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5
    • ServicePilot Source Licenses appropriate for Cisco Aironet 1040 Series Access Points from which SNMP Traps will be received
    • Further servicepilot.conf configuration needs to be added for this package to operate correctly:

1: Create an SNMP Trap rule in servicepilot.conf as follows: snmptraps: enableTrap: true trapCategorizationRules:

  - rule: "Cisco 1040 MOS Violation"   IPSenderFilter: "*"   IPAgentFilter: "*"   enterpriseOIDFilter: "*"   genericTypeFilter: "all"   specificTypeFilter: "*"   OIDValueFilter: "3,QoVMOSViolation"   category: "Cisco 1040"   severity: "none"   message: "MOS Violation"

2: Create an alert in servicepilot.conf as follows:

alerts:- alert: "Cisco 1040" conditionType: "trap" ruleCategory: "Cisco 1040" sendUDP:   remoteIp: ""   remotePort: "514"   message: "d?c=Cisco1040_Trap&o=Cisco 1040 Trap Receiver&v=Cisco 1040 MOS Violation Collector&i1=%TRAPALLOIDVALUES"


Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the voip-cisco-1040-monitoring package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

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