What is Remote Desktop Gateway?
Microsoft Remote Desktop Gateway is a service provided by Windows Server that allows authorized remote users to connect to resources within a private network over a secure channel. It acts as a bridge between remote desktop clients and the private network, so that connections are authenticated, encrypted, and routed through a secure tunnel.
How to monitor Remote Desktop Gateway?
ServicePilot makes it easy to monitor Remote Desktop Gateway requiring minimal configuration on the target Windows machine. A resource of the user-rd-gateway package then needs to be added via the ServicePilot web interface.
The statistics gathered in this way include:
- Total Time Connected: Number of minutes user is connected
How to install a rd-gateway resource?
- Use your ServicePilot OnPremise installation or a SaaS account.
- Add a new rd-gateway resource via the web interface (
/prmviewsor/prmresources) or via API (/prmpackagespage), the default ServicePilot agent or another agent will be provisioned automatically.
Details of the rd-gateway package are located in the
/prmpackagespage of the software.
Benefits
ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.
By correlating the technology RD GATEWAY with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.
This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.
Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.
