How to with monitor users with DYNATRACE APPS


How to integrate applications managed by Dynatrace?

Dynatrace is a popular APM monitoring software package that collects data using the Dynatrace agent to help troubleshoot problems in microservice application architectures.

While the Dynatrace user interface is excellent and offers interesting analysis features, the integration into ServicePilot of the Dynatrace apps package allows for true correlation of applications with the underlying infrastructure (storage, networks, ...) as well as both automatic and customizable mapping/topologies. The use of the ServicePilot interface in hypervisor mode also offers numerous data analyses with dashboards, flexible custom queries, PDF reports, simple and complex alerts...

Monitoring of applications managed by Dynatrace

ServicePilot integrates application (per browser) statistics monitoring by Dynatrace requesting Dynatrace's API.

This gathers per Dynatrace-apps statistics including:

  • Load duration and counts
  • XHR duration and counts
  • APDEX scores
  • ...


  • ServicePilot agent (.Net 4.5 or Linux)
  • Access to an instance of Dynatrace API with a valid API token.


Step 1

Provisioning ServicePilot

  • Drag and drop user-dynatrace-apps
  • Specify Dynatrace API access URL: must include protocol, hostname, port and URL prefix (before /api/v2/metrics...)
  • Specify Dynatrace API Token.

How to install a dynatrace-apps resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new dynatrace-apps resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the dynatrace-apps package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology DYNATRACE APPS with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore ourplans or contact us to find what works best for you.

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