How to with monitor users with DYNATRACE SYNTHETIC


How to integrate synthetic statistics managed by Dynatrace?

Dynatrace is a popular APM monitoring software that collects data using the Dynatrace agent to help troubleshoot problems in application microservice architectures.

While the Dynatrace user interface is excellent and offers interesting analysis features, the integration into ServicePilot of the Dynatrace synthetic package allows for true correlation of synthetic statistics with the underlying infrastructure (storage, networks, ...) as well as both automatic and customizable mappings/topologies. The use of the ServicePilot interface in hypervisor mode also offers numerous data analyses with dashboards, flexible custom queries, PDF reports, simple and complex alerts...

Monitoring of synthetic statistics managed by Dynatrace

ServicePilot integrates synthetic statistics monitored by Dynatrace requesting Dynatrace's API.

This gathers per Dynatrace-synthetic statistics including:

  • Availability rate
  • ...

How to install a dynatrace-synthetic resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new dynatrace-synthetic resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the dynatrace-synthetic package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology DYNATRACE SYNTHETIC with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

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