User experience monitoring

ServicePilot user-microsoft-sharepoint

What is Microsoft SharePoint and OneDrive for Business?

Microsoft SharePoint and OneDrive for Business are components of the Microsoft 365 online office product suite. Both of these technologies involve storing and retreiving files over web APIs either for personally shared files for OneDrive or collaborative web sites for SharePoint.

To make certain that these services are operating, test file uploads and downloads are done by ServicePilot to make sure that the service is responsive.

Microsoft SharePoint and OneDrive for Business monitoring

This package automatically configures ServicePilot to monitor Microsoft SharePoint or OneDrive for Business cloud services using the Microsoft 365 web service APIs and the ServicePilot Agent.

The monitoring statistics gathered in this way include:

  • Test successes
  • Authentication time
  • File upload time
  • File download time