Application trace monitoring
How to monitor RUM?

ServicePilot apptrace-rum

What is Real User Monitoring (RUM)?

RUM, also called Real User Monitoring, is a passive monitoring method collecting various details regarding visitor traffic and user interactions with websites or web applications.

ServicePilot provides a Real User Monitoring package, called RUM, with an associated Javascript file to capture client experience and browser side metrics.

Real Web User Monitoring

This package monitors the interactions of each Real User interacting with the ServicePilot Javascript RUM file.

This package configures the ServicePilot Agent to collect statistics from the web application or website ServicePilot JavaScript RUM file injected into the app.

HTTP / HTTPS statistics gathered include for each user interaction:

  • HTTP response codes
  • HTTP request types
  • Established and timed-out transactions
  • Page load response time
  • User Agent for Browser type and more