MICROSOFT-WINDOWS-SNMP Server technology integration

ServicePilot server-microsoft-windows-snmp

# Microsoft Windows Server (SNMP)


This package is designed to monitor a Microsoft Windows Server using SNMP.


This package automatically configures the ServicePilot Manager to collect statistics from the Microsoft Windows Server on which SNMP service has been installed and configured. The statistics gathered in this way include:

  • System: CPU and Memory utilization
  • Storage: Logical Disk utilization (Optional)
  • Network: Interface status and utilization (Optional)

The Microsoft Windows Server (SNMP) package supports Windows Server 2003 (R1/R2), Windows Server 2008 (R1/R2), Windows Server 2012, Windows Vista, Windows 7 and Windows 8.


  • SNMP service must be installed, configured and started on the targeted Windows Server machine (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device. In case of a network infrastructure with a firewall, all of the following flows must be opened:

    • UDP/161 (SNMP): Between ServicePilot Manager and Microsoft Windows Server
    • ICMP/Echo Request (Ping): Between ServicePilot Manager and Microsoft Windows Server
    • UDP/162 (SNMP Trap): (Optional) Between Microsoft Windows Server and ServicePilot Agent
  • ServicePilot Requirements

    • ServicePilot Manager minimum version: 8.5


Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager.

Add resource using Views Configuration web interface

  1. As an administrative user of ServicePilot, open the ServicePilot web interface.
  2. Navigate to Administration. The Configuration > Views web page will open.
  3. Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.
  4. From the Packages list on the right of the interface, click and drag the server-microsoft-windows-snmp package into the View editor and let go.
  5. The Resource properties dialog box will open to allow resource configuration.
  6. Click OK to close the Resource properties dialog box. Note that the dialog box will not close if required parameters are not set.
  7. Click Save to apply the new resource to ServicePilot configuration.

Key field notes

In the Monitoring Policies tab, specify the policy or policies to apply to the resource

  1. Basic Parameters tab:

    1. IP address/FQDN: Specify the IP address, host name or FQDN for the Microsoft Windows Server
  2. Monitoring Options tab: tick to enable the different monitoring options. The options available are:

    1. ICMP Ping: tick to get a ping status
    2. Interfaces: tick to get statistics for all network interfaces
    3. Disks: tick to get statistics for all disks
  3. Processes tab:

    1. Enable Process Monitoring: tick to enable process monitoring
    2. Processes: Processes to monitor. One process definition per line and each line with the following format: processname, alias, parameters, run path
  4. Services tab:

    1. Enable Service Monitoring: tick to enable service monitoring
    2. Services: Services to monitor. One service definition per line and each line with the following format: servicename, alias


MIBs Used:

  • RFC1213-MIB2


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