API, customs scripts...

Custom Scripts and Data Monitoring

Seamless Data Integration and Monitoring of Custom Scripts

Custom Data Monitoring and Collection Leveraging API

ServicePilot's robust API capabilities open a world of possibilities when it comes to custom data collection. By powering the API with Syslog reception, you can utilize existing scripts to automatically create resources, each equipped with unique performance indicators. This flexibility allows you to add custom resources to your application chain, further expanding your monitoring capabilities.

Consider a real-world example: You've developed a custom script to monitor a unique aspect of your business operations, such as the average processing time of a specific database operation. With ServicePilot's API, you can integrate this script into your monitoring landscape, enabling automatic tracking of this operation. This capability ensures comprehensive monitoring that covers even the unique aspects of your IT infrastructure.

  • The benefits of such tailored data collection are multifold: by incorporating custom performance indicators into your monitoring framework, you gain a more holistic view of your operations
  • This, in turn, enables more precise alerting and contextual dashboard creation, ensuring that you stay informed of every nuance of your business performance
<span class='blue'>Custom</span> Data Monitoring and Collection Leveraging API

In-Depth Data Integration via Syslog and SNMP Trap

Expanding on traditional monitoring methods, ServicePilot offers integration capabilities for events in Syslog or SNMP trap format and for analyzing log files. The power to create categorization rules facilitates fine-tuned management of alarm levels based on received messages.

Imagine you're running a large, complex network that generates numerous log events daily. Without the ability to categorize these events, sifting through them could become an overwhelming task. However, with ServicePilot's Syslog and SNMP trap integration, you can establish categorization rules. For instance, you could categorize events based on severity, allowing you to prioritize and respond to critical events promptly.

  • The advantage of this feature is the ability to manage a high volume of log events without losing track of crucial information
  • By leveraging this functionality, you can ensure prompt response to potential issues, maintaining the high performance of your IT infrastructure, and enhancing overall operational efficiency
<span class='blue'>In-Depth</span> Data Integration via Syslog and SNMP Trap

Seamless Integration of Custom Script Results for Monitoring

ServicePilot's capabilities extend beyond pre-built monitoring solutions. With our platform, you can also integrate results from custom scripts that you have developed, thereby expanding your monitoring landscape. The Remote Command Collector enables the operation and instrumentation of remote commands, letting you monitor results right within ServicePilot. Additionally, our NRPE Command Status integration facilitates the retrieval of command statuses created in Nagios.

Take, for instance, a script you've built to monitor the memory usage of a specific application. By integrating this script into ServicePilot, you can automate monitoring of this application's memory usage. Consequently, if memory usage exceeds a specified threshold, you'll receive alerts and be able to take corrective action promptly.

  • The key benefit of integrating custom script results lies in the level of customization it offers: you can monitor aspects of your IT infrastructure that are unique to your operations
  • This ensures comprehensive coverage and keeps you fully informed about the health of your entire infrastructure. Ultimately, this leads to improved system reliability and business performance
<span class='blue'>Seamless</span> Integration of Custom Script Results for Monitoring
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ServicePilot's script and data recovery saved us considerable time in our deployment.

API for Scripting Integration with ServicePilot

API Flexibility

ServicePilot's API is designed to offer ultimate flexibility. It allows you to effectively communicate with non-standardized external systems, ensuring seamless integration regardless of your IT environment.

Speedy Integration

The process of script integration with ServicePilot is quick and straightforward, ensuring a significant boost in productivity.

Comprehensive Functionality

The API is fully equipped to handle a range of tasks, including data reception, data extraction, and provisioning management.

Value for Time Invested

ServicePilot recognizes and values the time you have spent on scripting. We ensure that this investment is rewarded by facilitating seamless integration of your scripts into our monitoring platform.

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring