What is Microsoft Office365?
Office365 is a line of cloud subscription services offered by Microsoft as part of the Microsoft Office productivity applications suite. The brand includes plans that allow use of the Microsoft Office software as well as other services for business environments, such as hosted Exchange Server, Skype for Business Server, SharePoint, OneDrive or Teams amongst others.
ServicePilot obtains availability and usage statistics for these cloud applications and services.
Microsoft Office365 monitoring
This package automatically configures ServicePilot to monitor Microsoft Office365 cloud services using the Microsoft Office365 web service reporting APIs and the ServicePilot Agent.
The monitoring statistics gathered in this way include:
- Office365 Services status
- Office365 Exchange activity
- Office365 OneDrive activity
- Office365 SharePoint activity
- Office365 Skype activity
- Office365 Teams activity
Note that activity data is collected from the Microsoft Graph reporting APIs that provide data at daily granularity. The reports are compiled for the previous day. ServicePilot will query this information once a day meaning that the most recent data will be for a period 24 to 48 hours ago.